Welcome to Rama Watch Company.

By accessing, browsing, or purchasing from our website, you acknowledge that you have read, understood, and agreed to the following Terms & Conditions. These terms govern the use of our website and the purchase of products offered through our platform.

1. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian.
• You are legally capable of entering into binding contracts under applicable laws.
• Any information provided by you is accurate, complete, and up to date.

2. Product Information

We make every effort to ensure that product descriptions, specifications, pricing, and images displayed on our website are accurate.

However:

• Product images may vary slightly due to screen settings and photography.
• Certain specifications may be updated by manufacturers without prior notice.
• Errors, omissions, or inaccuracies may occasionally occur and may be corrected at our discretion.

Rama Watch Company reserves the right to modify product information without prior notice.

3. Product Availability

All products listed on our website are subject to availability.

In the event that a product becomes unavailable after an order has been placed, we reserve the right to cancel the order and offer an alternative product, store credit, or refund where applicable.

4. Pricing

• All prices are displayed in Indian Rupees (INR).
• Prices are inclusive of applicable taxes unless otherwise specified.
• We reserve the right to revise prices without prior notice.
• In the event of a pricing error, we reserve the right to cancel the affected order and notify the customer accordingly.

5. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase.

Rama Watch Company reserves the right to accept, reject, or cancel any order for reasons including but not limited to:

• Product unavailability
• Incorrect pricing or product information
• Payment authorization issues
• Suspected fraudulent activity
• Technical or system errors

Once an order has been dispatched, cancellation may not be possible.

6. Payments

Payments are processed through secure third-party payment gateways.

While every effort is made to ensure secure transactions, Rama Watch Company shall not be liable for failures, interruptions, delays, or technical issues arising from third-party payment providers.

Customers are responsible for providing accurate billing and contact information.

7. Shipping & Delivery

By placing an order, you agree to our Shipping, Exchange & Replacement Policy.

Delivery timelines provided on the website are estimates and may vary due to courier performance, public holidays, weather conditions, or circumstances beyond our control.

Ownership and risk of loss transfer to the customer upon successful delivery of the product.

8. Watch Sizing Service

As a complimentary service, Rama Watch Company may adjust bracelet links based on measurements provided by the customer.

Customers are responsible for providing accurate wrist measurements.

Please note:

• Minor variations in fit may occur.
• Removed bracelet links will be included with the shipment wherever possible.
• Watches resized upon customer request may be considered customized orders and may not be eligible for exchange except in cases of manufacturing defects or transit damage.

9. Warranty

All watches sold by Rama Watch Company are covered solely under the manufacturer's warranty terms applicable to the respective brand.

Warranty coverage, duration, registration requirements, and exclusions vary by manufacturer.

To claim warranty service, customers may be required to provide:

• Original purchase invoice
• Original stamped warranty card
• Any additional warranty registration details required by the brand

Warranty generally covers manufacturing defects relating to the movement and internal mechanism of the watch.

Warranty does not typically cover:

• Straps and bracelets
• Normal wear and tear
• Scratches, dents, or cosmetic damage
• Accidental damage
• Damage caused by impact, misuse, negligence, improper handling, unauthorized repairs, or water ingress beyond the stated water resistance rating

Final warranty decisions remain subject to inspection and approval by the respective brand's authorized service centre.

10. Returns, Exchanges & Refunds

Returns, exchanges, replacements, and refunds are governed by our Shipping, Exchange & Replacement Policy.

Customers are advised to review the policy carefully before placing an order.

11. Intellectual Property

All content available on this website, including but not limited to logos, text, graphics, product images, videos, website design, and branding elements, is the property of Rama Watch Company or its respective licensors and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, distribution, or commercial exploitation is strictly prohibited.

12. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

Rama Watch Company does not control and is not responsible for the content, policies, security, or practices of such external websites.

13. Limitation of Liability

To the fullest extent permitted by law, Rama Watch Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of the website
• Product misuse
• Courier delays
• Unauthorized repairs
• Customer-provided inaccuracies
• Third-party service failures

In all circumstances, Rama Watch Company's total liability shall not exceed the purchase value of the product giving rise to the claim.

14. User Conduct

Users agree not to:

• Violate applicable laws
• Submit false or misleading information
• Attempt unauthorized access to website systems
• Introduce malicious software or harmful code
• Interfere with website functionality

15. Amendments

Rama Watch Company reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice.

Continued use of the website following such changes constitutes acceptance of the updated Terms.

16. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to the use of this website, purchase of products, or these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts located in New Delhi, Delhi, India.